Privacy Policy
At Marianne Velvet Grove, we treat your information with care. This policy explains what we collect, why we collect it, and how we protect it. Our goal is to keep your experience secure, transparent, and respectful.
1) Information We Collect
- Contact details: name, email, phone number, and delivery address to process orders and coordinate support.
- Order data: items purchased, quantities, and preferences to fulfill and improve your experience.
- Device & usage: basic technical data (browser, device type) to maintain site performance and security.
2) How We Use Your Information
- To confirm, prepare, and deliver your orders.
- To communicate updates, clarifications, and service reminders.
- To enhance site reliability, security, and user experience.
- To comply with applicable laws and reasonable requests from authorities.
3) Sharing and Disclosure
- Service partners: couriers or payment processors only as needed to complete your order.
- Legal compliance: when required by law, regulation, or legitimate legal process.
- No selling of data: we do not sell your personal information.
4) Data Security
We use reasonable technical and organizational safeguards to keep your data protected. While no method is perfect, we regularly review our practices to help prevent unauthorized access or misuse.
5) Your Choices
- Update or correct your details by contacting us via email or phone.
- Request deletion of your account data where applicable by law.
- Opt out of non-essential messages; operational notices may still be required.
6) Retention
We keep personal data only as long as needed for orders, support, legal obligations, and legitimate business interests. When no longer required, we take steps to delete or de-identify it.
7) Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from children. If you believe a minor has provided information, please contact us so we can address it promptly.
8) Changes to This Policy
We may update this policy to reflect improvements or legal requirements. Significant changes will be communicated through this page or by reasonable notice.
Contact Us
If you have questions about this Privacy Policy or your data, reach us at:
- Email: admin@mariannevelvetgrove.site
- Phone: +63 961 568 2825
- Address: Phase 2 Block 56 Lot 1, Upper Bicutan, Taguig City, NCR 1633, Philippines