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Marianne Velvet Grove
Terms of Service
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Terms of Service

These terms guide how you use our website, place orders, and interact with our team. Please read them carefully to understand your rights and responsibilities.

1) Using Our Site

  • Use the site in a lawful, respectful manner.
  • Do not interfere with security, availability, or proper operation.
  • Provide accurate information when creating orders or inquiries.

2) Orders and Confirmations

  • Orders are confirmed after we verify item availability, shades, and delivery details.
  • We may decline or adjust orders if items are unavailable; we will communicate options.
  • Final pricing may include delivery or handling fees, shared before you approve.

3) Payments

  • Payment links or instructions are sent after confirmation.
  • Please complete payment within the advised window (typically 24 hours) to keep your reservation active.
  • Failure to pay on time may lead to automatic cancellation and release of reserved items.

4) Delivery

  • We coordinate delivery schedules within covered areas and share tracking when available.
  • Delays caused by couriers, weather, or unforeseen events will be communicated as we receive updates.
  • Accurate address and contact details help prevent missed deliveries.

5) Product Use and Safety

Always follow product instructions and conduct a patch test when needed. If you have sensitive skin or medical concerns, consider consulting a professional before use.

6) Intellectual Property

Content on this site (text, graphics, branding) is owned by Marianne Velvet Grove or its licensors. You may not use it without permission except for personal, non-commercial browsing.

7) Limitation of Liability

We aim to provide accurate information and reliable service. To the extent allowed by law, Marianne Velvet Grove is not liable for indirect or consequential losses arising from site use or delayed deliveries.

8) Updates to These Terms

We may revise these terms to reflect operational or legal requirements. Continued use of the site after updates means you accept the changes.

Contact Us

For any questions about these terms, reach us at:

  • Email: admin@mariannevelvetgrove.site
  • Phone: +63 961 568 2825
  • Address: Phase 2 Block 56 Lot 1, Upper Bicutan, Taguig City, NCR 1633, Philippines